ketteQ’s Continues Growth Acceleration with 170% CARR increase and 134% Net Customer Retention
The supply chain world is changing and it’s changing fast. Tariffs, uncertainty, disruptions, and evolving customer expectations are pushing companies to rethink how they plan and execute. It’s no longer just about efficiency. The winners are those who can adapt in real time, using AI to navigate complexity and seize opportunities before the competition.
At ketteQ, we’re proud to be at the forefront of this transformation. Read the official press release to learn more.
- 170% average annual growth in Contracted Recurring Revenue (CARR) over four years
- 84% increase in CARR from 2023 to 2024
- 134% net customer retention, proving that customers aren’t just staying—they’re expanding
Why This Growth Is Happening
The Shift from Efficiency to Agentic AI-Enabled Adaptive Resilience
The old rigid, static, and slow way of supply chain planning is simply no longer enough. Companies are facing labor shortages, geopolitical tensions, and volatile demand that require real-time adaptability. That’s why businesses are turning to ketteQ’s agentic AI-powered planning solutions to make smarter, faster and more confident decisions.
The Power of PolymatiQ™ and Agentic AI-Driven Planning
At the heart of ketteQ’s growth is PolymatiQ™, our patent-pending agentic AI solver. Unlike traditional planning tools, PolymatiQ doesn’t just provide a single answer—AI agents act on behalf of planners to automatically test thousands of scenarios to ensure organizations are making the most informed and resilient decisions possible.
Customers Aren’t Just Sticking Around—They’re Scaling Up
Retention isn’t just about keeping customers. It’s about growing with them. Our 134% net retention rate shows that businesses aren’t just renewing. They’re expanding their use of ketteQ across new geographies, business units, and planning functions.
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100% Successful Implementations: Fast Time to Value
Speed and execution matter. Lengthy, costly implementations are no longer an option. ketteQ has maintained a 100% track record of successful implementations, ensuring rapid deployment, fast time to value and low total cost of ownership (TCO).
With an expanding network of consulting partners, including Genpact and Plantensive, ketteQ ensures customers achieve significant financial and operational benefits—quickly and efficiently.
Salesforce Partnership Delivering Increased Value.
In January 2024, ketteQ and Salesforce announced ketteQ’s full integration with Salesforce Manufacturing Cloud, giving sales and operations teams a powerful solution to improve customer forecasting and demand planning while also providing a more complete understanding of the supply chain. Additionally, ketteQ has developed new workflow solutions on Salesforce for cost, supply and work management, which were driven by joint customers like MobilityWorks and Coca-Cola.
The Best Minds in Supply Chain Are Driving the Future
To enable our continued growth and innovation, we’ve assembled our 2025 Executive Advisory Board led by Rick McDonald, former Chief Supply Chain Officer at Clorox. This group of supply chain leaders and visionaries is helping shape the future of planning, ensuring that ketteQ continues to disrupt the market with cutting-edge innovation.
Looking Ahead: What’s Next for ketteQ?
This is just the beginning. As companies continue prioritizing agility, resilience, and profitability, the demand for next-gen agentic AI-powered planning solutions will only grow. We’re committed to delivering breakthrough results for our customers and redefining what’s possible in supply chain planning.
Want to learn how ketteQ can help your business thrive in today’s unpredictable world? Let’s connect.
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