Solutions

Supply Chain Execution

Control Tower. Fulfillment and Allocation. Asset Management. Work Order Management. Service and Part Delivery

Control Tower

ketteQ’s Control Tower solution provides a single source of truth that delivers end-to-end visibility of decision-grade data from all sources and systems. Dashboards and decision support capabilities allow stakeholders to analyze performance and monitor configurable alert conditions that manage exceptions and drive continuous improvement.

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Features
  • Configurable alert conditions

  • Performance dashboards

  • Exception management

  • What if simulation and decision support

  • Predictive & Prescriptive analytics

  • Subscription notification system

  • Workflow and orchestration

  • On Time In Full (OTIF) fulfilment configuration

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Benefits
  • Better visibility and control

  • Consistent exception management

  • Efficient or automated processes reducing human error

  • Lower costs

  • Enables faster decision making

  • Better alignment and coordination across stakeholders

  • Greater customer service and revenue

Fulfilment and Allocation

When supply is limited, companies must make and align on the right strategies and trade-off decisions. ketteQ’s Fulfillment and Allocation solution provides the analytics to identify the right balance of goals, simulating the impact of different options. Users test, discuss, and make decisions that are then approved by stakeholders like sales, finance, marketing and operations.

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Features
  • Scenario and decision simulations

  • Workflow for visibility and collaboration for all stakeholders

  • Scenario analyser to score fulfilment options

  • Consensus building workflow to gather inputs, make decisions and secure approvals

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Benefits
  • Better balance of financial results

  • Better customer satisfaction

  • Improved internal alignment

  • Faster decision making

Asset Management

With ketteQ’s Asset Management solution, assets such as equipment or machines used in the supply chain or by customers are tracked throughout their life cycle from acquisition to disposal. Asset usage, performance, condition, and work history data enable decision support for preventive or corrective maintenance, refurbishment, and disposal.

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Features
  • Asset tracking

  • Maintenance planning

  • Service BOM Management

  • Performance dashboards and Analytics

  • Alerts and workflow

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Benefits
  • Increased asset uptime

  • Lower maintenance cost

  • Improved asset utilization and performance

Work Order Management

ketteQ's Work Order Management solution offers a comprehensive platform where users can oversee every aspect of a work order, from its various stages to the associated information and workflow. Configurable order types allow for precise control over the involved steps and gates, complemented by alerts and KPI dashboards that facilitate activity tracking and performance analysis.

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Features
  • Order updates, communication and tracking

  • Mobile user interface

  • Alerts and workflow

  • Performance dashboards and analytics

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Benefits
  • Improved order execution and KPIs

  • Lower cost

  • Improved productivity and coordination

Service and Part Delivery

ketteQ’s Service & Parts Delivery solution closely monitors each service or part order, managing milestones and potential technician or part delays. It employs predictive analytics, user-driven or automated processes, and notifications to facilitate the coordination of plans and enable efficient tracking and timely action.

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Features
  • Service / part order tracking and visibility

  • Alerts and notifications

  • Predictive & prescriptive analytics

  • Service Level Agreement (SLA) management

  • SLA performance analytics and dashboard

  • Part fulfillment logic and analytics

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Benefits
  • Better visibility and control

  • Efficient or faster situation management

  • Lower SLA penalties

  • Better alignment and coordination across stakeholders

  • Greater customer service and revenue