Manager, Social Media and Public Relations

Are you looking for your next big opportunity—an opportunity to be part of something big, something that matters, something you can be proud of, something that's bigger than yourself?

Would leading social media and public relations for an innovative, fast-growing, global, company that’s making the world’s supply chains better for all spark your interest? ketteQ is challenging and disrupting the supply chain planning software market by enabling organization around the world anticipate and adapt to supply chain disruptions before they occur, ensuring supply chain adaptability, resilience and business performance.

ketteQ is seeking a Social Media and Public Relations Manager to join our fast-growing marketing team to help us take our brand to the next level of maturity, sophistication and global awareness. The ideal candidate will have a creative mindset, big ideas, strong judgment, a strategic mind, a love for storytelling and passion for delivering value. Candidates should have extensive social media, speaker operations, and media relations experience and a proven track record of creating compelling narratives that resonate with top business and trade media outlets to increase brand presence, relevance and differentiation for fast growing SaaS companies.

Reporting to our Sr. Director of Brand and Marketing Communications, our social media and PR manager will partner with ketteQ executives and a wide range of internal teams and external agencies to develop and execute messaging social media and PR strategy and programs. This highly visible role is responsible for social media, public relations, industry analyst relations, influencer relations, speaker operation and will work closely with our investor relations team over time. The ideal candidate must be a strong collaborator who can work cross-functionally in a fast-moving, rapidly growing company.

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Responsibilities

• ‍‍Define, develop, and drive our social media strategy to grow followers, increase engagement and position ketteQ as a thought and market leader.
• Partner with executive leadership to create compelling thought leadership narratives and to influence strategy and messaging in major product launches, announcements and initiatives.
• Develop and strengthen relationships with journalists, industry analysts and key influencers to improve ketteQ’s brand presence, relevance and differentiation with target buyers.
• Enable ketteQ team members to be ambassadors of the ketteQ brand via social media programs.
• Increase engagement of ketteQ content via social media channels.
• Partner closely with marketing and communications, senior leadership, sales, customer success and other functions to maximize media coverage and social media engagement.
• Manage PR operations including media placement pipeline, editorial calendar and media placement analysis.  
  

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Qualifications

• 5 years of social media and PR experience with a SaaS company.
• Expert writer and editor for a variety of traditional PR, editorial and social media channels.
• Ability to thrive in fast-paced, dynamic, make it happen company culture.
• Knowledge and experience in design, with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva, and HubSpot.
• Passion for writing, verbal communications and a natural storyteller who can create high-value content that is relevant to our target buyers.
• Maintains a strong network of industry analysts and business and trade media contacts.
• Tenacity, a passion for winning and a proven track record of delivering value.
• Understanding of technology and SaaS businesses and the ability to effectively communicate complex subject matter regardless of the channel/tactic/media.
• Demonstrated experience building social media and PR programs and campaigns that meet company goals and deliver measurable results.
• Willingness to roll up your sleeves in a deadline-driven environment while managing teams and relationships with empathy and a positive attitude.
• BA/BS in marketing, communications, journalism or a related discipline.
  

What You Can Expect From Us

• ‍‍The opportunity to part of something big, something that matters and something bigger than yourself by helping make the world’s supply chains better for all.
• The pace and excitement of working for a fast growing in a fun, passionate, compassionate and collaborative workplace build on company valued we practice every day.
• The opportunity to be surrounded by smart, motivated and enthusiastic team members who are passionate about pushing each other to do the best work possible.

Why ketteQ?

People who excel at ketteQ are smart, motivated, share our values and are passionate about our mission and market opportunity. Ask yourself: Do you want to be part of the largest supply chain disruption of the next decade.? Do you love seeing your company become a leading brand on social? Do you want to work on truly disruptive technology? Do you thrive in a fluid and high-energy work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement?  

If you said yes, we’d love to talk to you about joining our award-winning team!

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