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This is the second post in our three-part series exploring how today’s CIOs are stepping into a new role—leading enterprise-wide transformation through smarter, more adaptive supply chain planning.

In Part 1, we looked at the pressures driving CIOs to rethink their approach. Now, we dive into how they’re doing it—and why more are choosing the combined power of ketteQ + Salesforce to modernize their planning architecture.

For years, CIOs were expected to support business operations. Today, they’re expected to lead them.

And one of the most powerful and often overlooked ways they’re doing that is by transforming how supply chain planning happens across the enterprise.

Legacy supply chain planning systems are no longer cutting it. They’re siloed, slow to deploy, and built on rigid, outdated assumptions. They leave teams reacting to disruption instead of preparing for it. Worse, they reinforce the very problem CIOs are trying to solve: disconnected systems, teams, and decision-making processes.

That’s why more CIOs are shifting toward platform-based planning—starting with the systems they already trust.

A Platform You Already Own. Planning Power You’ve Never Had.

Salesforce is already core to most enterprises. It’s the system of record for sales, service, marketing, and customer success. It’s scalable, secure, and widely adopted across business units.

ketteQ is built entirely on Salesforce, extending that trusted platform into the supply chain planning function—connecting sales, finance, supply, and operations in real time.

This means:

  • No duplicate data
  • No middleware
  • No retraining users
  • No bolt-on integration headaches

It also means your teams can plan, collaborate, and act inside the same platform—using real-time data from across the business.

The Intelligence Engine: PolymatiQ™ + Agentic AI

What sets ketteQ apart is more than integration. It’s PolymatiQ™—an agentic AI powered supply chain solver that transforms planning from reactive to predictive.

Agentic AI gives the system autonomy. It doesn’t just generate insights, it learns, adapts, and proposes decisions. PolymatiQ runs thousands of simulations at once, automatically adjusting as conditions shift. It models uncertainty, identifies trade-offs, and presents the most resilient plan across cost, service, and risk dimensions.

This gives CIOs a real-time edge, especially in a world where a sudden supply delay, labor strike, or policy shift can break an entire plan built on yesterday’s assumptions.

With agentic AI, the system adjusts itself before problems escalate.

Breaking the Planning Silos—for Good

As discussed in Part 1, legacy systems have created dangerous gaps across business functions. Sales and operations rarely plan together. Finance works from different numbers. Inventory and customer demand are often out of sync.

ketteQ + Salesforce closes these gaps.

Because planning is now embedded into the same system used by sales and service, forecasts, capacity, and customer commitments align. Planning becomes a shared, cross-functional process—not a siloed spreadsheet exercise.

This unified architecture gives CIOs what they’ve been seeking for years: a true system of collaboration that enables faster decisions, better execution, and enterprise-wide alignment.

Fast to Implement. Built to Evolve.

Unlike legacy platforms that take years to roll out, ketteQ is typically implemented in 3–6 months. And because it’s built on Salesforce, it can scale rapidly across business units, regions, and use cases—without complex reconfigurations or massive IT lifts.

It’s not just fast. It’s future-ready.

PolymatiQ and agentic AI continuously refine planning models over time, making your system smarter, more adaptive, and more strategic with every cycle.

This isn’t just a technology decision.
It’s a transformation opportunity—and a chance for CIOs to deliver measurable business value in record time.

Want to see how?


Download the white paper: How ketteQ + Salesforce Empower CIOs to Revolutionize Supply Chain Planning.

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About the author

Nicole Taylor
Nicole Taylor
Vice President of Marketing

As Vice President of Marketing at ketteQ, Nicole brings over 20 years of experience in building and amplifying brands while driving demand through creative campaigns, exclusive experiences, trade shows, and compelling content creation. She has led strategic marketing initiatives across diverse industries, developing data-driven programs that elevate brand visibility, foster meaningful audience engagement, and generate measurable business growth.

Nicole's expertise spans brand development, content strategy, demand generation, strategic team building, and cross-functional collaboration. She thrives on bringing teams together, aligning marketing with business objectives, and leveraging partnerships to drive impactful results. As a graduate of the Ernest G. Welch School of Art and Design at Georgia State University, she blends creative vision with analytical insight to strengthen brand presence, accelerate market demand, and fuel long-term business success.