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Modern supply chains are a web of complexity, with countless moving parts, diverse systems, and data scattered across multiple platforms. This fragmentation creates significant challenges, from inefficiencies and misaligned teams to delayed decision-making and lost opportunities. To thrive in this environment, organizations need a unified solution that simplifies operations, aligns processes, and transforms supply chain planning. Enter ketteQ + Salesforce.

The Problem with Fragmentation

Many organizations rely on a patchwork of legacy systems, spreadsheets, and disconnected tools to manage their supply chains. While these systems may have worked in the past, they’re no match for the demands of today’s dynamic business environment. Disconnected systems lead to:

  • Data Silos: Critical information is trapped in isolated systems, hindering visibility and collaboration.
  • High IT Overhead: Maintaining multiple systems increases costs and complicates IT management.
  • Slow Decision-Making: A lack of real-time insights makes it difficult to respond to disruptions or capitalize on opportunities.

The Unified Power of ketteQ + Salesforce

ketteQ’s solutions, built natively on Salesforce, offer a powerful alternative. By consolidating supply chain planning on Salesforce’s robust platform, businesses can eliminate silos, simplify IT landscapes, and unlock new levels of efficiency. This integration provides a single source of truth for demand, supply, and capacity planning, enabling real-time insights and seamless collaboration.

How Unified Systems Drive Results

The synergy between ketteQ and Salesforce enables organizations to:

  1. Simplify IT Environments: Consolidate disparate systems into a single, scalable platform, reducing maintenance costs and complexity.
  1. Enhance Collaboration: Align teams across sales, operations, and supply chain functions with unified workflows and shared data.
  1. Enable Proactive Decision-Making: Leverage real-time insights and predictive analytics to stay ahead of disruptions and optimize performance.

Success Stories

  1. Cosmetica Labs: By integrating ketteQ with Salesforce, Cosmetica transformed its supply chain operations to better manage uncertainty in product demand and material supply. The unified platform improved production predictability aligned supply chain processes with OEM revenue growth strategies, and set the stage for further growth.
  1. NCR Voyix: Leveraging ketteQ’s solutions, NCR enhanced collaboration between its sales and supply chain teams, leading to better forecasting and inventory alignment. This integration streamlined operations and reduced inefficiencies.
  1. Carrier: With ketteQ’s unified platform, Carrier achieved global visibility and consistent processes across its 20 brands, reducing costs and improving overall operational efficiency.

Why CIOs Prioritize Unification

CIOs are under increasing pressure to simplify IT environments and align technology with strategic objectives. ketteQ + Salesforce meet these demands by providing a cohesive, scalable solution that drives measurable results. By eliminating fragmentation, CIOs can reduce IT overhead, improve stakeholder confidence, and position their organizations for long-term success.

The Future of Supply Chain Planning

Unified systems are no longer optional—they’re essential for businesses looking to thrive in a competitive market. ketteQ + Salesforce offer a transformative solution that simplifies, aligns, and innovates supply chain operations, delivering both immediate and long-term value.

Want to see how unification can revolutionize your supply chain? Download our latest white paper: How ketteQ + Salesforce Empower CIOs to Revolutionize Supply Chain Planning to learn more.  

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About the author

Gary Brooks

Gary has over 25 years of experience leading global marketing organizations for industry-leading software companies. Prior to ketteQ, Gary was Chief Marketing Officer at Syncron where he was instrumental in accelerating the company’s growth and global expansion. Mr. Brooks has also led high-performance marketing organizations at Ariba, Bomgar, Cortera, KnowledgeStorm, Sergivistics, Tradex and Urjanet.

Gary has shared his vision for service and supply chain transformation as a public speaker and contributing writer.  His work has been featured in publications around the world such as Forbes, VentureBeat, ZDNet, Equipment World, Nikkei, Manufacturing Business Technology, Supply & Demand Chain Executive and Field Service News, among others.

Gary holds a BS from Northeastern University and a MS, Management from Lesley University. He is co-founder of the Brooks Family Foundation, a philanthropic organization that provides assistance to those in need.

Gary Brooks
Chief Marketing Officer